At Sylvia Voice, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect personal information such as your name, shipping address, phone number, and email address when you make a purchase or contact us. We do not collect payment details as we only offer cash on delivery.
2. How We Use Your Information
The information we collect is used to process orders, improve our website and services, communicate with you, and provide support for your purchases.
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. Your data may be shared only with service providers strictly necessary for order fulfillment (delivery companies).
4. Data Retention
We retain your personal data only for as long as necessary to fulfill your order and comply with legal obligations.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also request that we stop using your data for marketing purposes.
6. Opt-Out Instructions
To opt out of receiving promotional emails or marketing messages from Sylvia Voice, please email us at [email protected] with “Opt-Out Request” in the subject line.
7. Security Measures
We use reasonable administrative and technical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.
8. International Users
Since Sylvia Voice operates worldwide, your information may be processed in countries outside of your own. We ensure such processing is done in compliance with data protection laws.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us at:
[email protected]